4/14/2011 “Morgan was great and very knowledgeable of the Chevrolet brand! I will recommend him to others.” -Amanda R. 4/14/2011 “The mechanic that worked on my truck was very helpful and showed me the issue and explained it to me. I will bring my truck back for all it's service needs. I also recommend the service department to others.” -Jarred S. 4/14/2011 “Mr. Guido did a great job. He managed to take the info I gave him, trouble shoot the problem, expedite parts, and get me back on the road.” -Jerry W. 4/13/2011 “I've been purchasing vehicles from Steve Moore for years. Everytime has been a great experience. The customer service is top-notch and couldn't ask for anything more. The staff has (and ALWAYS has) gone way beyond my expectations for professionalism, quality customer service and has been a real treat to do business with. It's very rare these days to find good customer service, let alone EXCELLENT service like I always receive from Steve Moore Chevrolet. Keep up the great work! My salesperson Christina has truly personified the level of service and the professional, friendly image that Steve Moore and Chevrolet (and even GM as a whole!) expects to be represented as. Great job!” -Jeffrey M. 4/13/2011 "The service consultant, Ken Boate was very informative and helpful and advised me as to what would be done this time and on my next visit. Ray Fourney who bought my truck from saw me and showed me around the vehicles in the showroom because my wife may be interested in the near future to purchase a new vehicle. The staff is always friendly. Can't expect any more!" -John A. 4/12/2011 "As usual I am very satisfied with my service, and my representative Ken. As always I would recommend this dealership, and Ken's service. He's always right on time." -Dana W. 4/12/2011 "Friendly staff, love the morning treats, clean bathroom, not too long a wait." -Leslie W. 4/11/2011 "Ray, JJ, and Mr. "Soupy" were fantastic. The whole process was so easy and stress free. I have already recommended the dealership to several people, and will continue to do so. Thanks for the hard work and commitment to providing outstanding customer service. Liz and Rick Seeger" -Elizabeth S. 4/11/2011 "When I purchased my new 2011 vehicle, brand selection was, in part, decided because Ken Boate is a service writer at Steve Moore Chevrolet." -Doug C. 4/10/2011 "Best repair around I feel they are honest and get the job done the first time." -Rick S. 4/8/2011 "I have been very pleased with Steve Moore Chevrolet Service. I have been a customer for years and will, hopefully, be one for many years to come!" -Julie D. 4/7/2011 "Everyone at Steve Moore Chevrolet is FANTASTIC - ownership, sales staff, technicians…very friendly, very informative, very helpful." -Michael C. 4/7/2011 "They took great care of me…couldn't ask for any better…" -Leslie S. 4/6/2011 "Mike was great on explaining things to me. He did a great job and showing his professionalism was a plus. I always look for great customer service wherever or whenever I spend the money. If the customer service is not so good, then I just go somewhere else. I am happy I came to Steve Moore Chevrolet. Overall, Mike delivered the BEST CUSTOMER SERVICE at the dealership. Thanks, Jessica Hess." -Jessica H. 4/6/2011 "I worked at Dealerships for over a decade, so this does not come lightly… WOW! The way I was treated overall almost makes me wish I'd chosen to lease, just so I could come back in 2 years to go through it again. None of the typical games or BS, just the right amount of attention, and especially noteworthy is the dedication (kept the lights on late 2 nights to make this happen for me and never once tried to rush things). Hopefully my wife will want a new car soon I guess. Keep up the great work Christina & Clem!" -Timothy B. 4/6/2011 "The visit was great, I would highly recommend the dealership to anyone. Thank you to al the staff." -Juan O. 4/6/2011 "Wonderful dealership, friendly staff……we have dealt with them either buying a car or having our vehicles service for 12+ years…..always treated well. We love Steve Moore Chevrolet and would highly recommend them to anyone." -Ann H. 4/5/2011 "Very friendly, seemed to genuinely care about me and my car. Hope to do business with you all in the future." -Molly H. 4/3/2011 "Always a pleasure to have service done in such a professional dealership with caring associates." -Carol H. 4/1/2011 "The mechanic that I rode with in my car to hear the noise was great. He was friendly and after a little drive he knew exactly what it was… The service tech, Kevin, who helped me was also very helpful and was right on it to get someone to ride with me." -Robin H. 3/31/2011 "Ronnie is the best. I felt like a friend rather than just one of many clients unknown. I was pleasantly surprised that my car was ready after an hour rather than the expected 2 to 3 hours of work. I will definitely continue to give them my service business because I know I'll be taken care of." -Sara Y. 3/31/2011 "Outstanding Service! I was very pleased with my first visit and it won' be my last. I had just moved back to Charlotte and was glad to see some new life here in the local dealerships. I'll be back to buy when it's time. I owned Chevrolets for over 30 years. Thanks for your concern!" -Phillip R. 3/22/2011 "The service department always does a great job with my Malibu. I will seriously consider buying another Chevrolet in the future." -D. Hines 3/17/2011 "I was a little disappointed that the car had a problem with the thermostat at 3K miles but Kenny Boate and the whole team did a great job in getting the car repaired and back to me quickly. Great job as always!!!" -Tim K. 2/25/11 “Kenny helped me out with my remote key. He’s always been really helpful and professional when I’ve been there. Never tries to sell me anything I don’t need. Even gave me the card of a guy who can refinish one of my wheels that was scratched at another service center.” -Randall W. 2/22/11 “This is a first class Chevrolet dealership and all of its employees represent Chevrolet Motor Division extremely well. I’ve had a lot of experience in dealing with other Chevrolet dealerships and this is one of the very best!!!” -David W. 2/21/11 “Ken is a great service manager.” -Tom M. 2/21/11 “Ronnie was very polite and even after I had left the shop. He called and asked if everything was working fine and if we needed anything to bring it back in and speak with him.” -Matthew S. 2/19/11 “I was very impressed with the level of service from Steve Moore Chevrolet. Even though I did not purchase my vehicle from Steve Moore, I was treated with utmost respect and my vehicle was serviced quickly. It was an excellent experience.” -Sue R. 2/18/11 “Everything went well. You guys are awesome. I come all the way from University area, and I am always happy with my service. Thank YOU!” -Robin R. 2/18/11 “Everyone was very professional and courteous. We always like coming in to Steve Moore Chevrolet.” -James D. 2/17/11 “Once again Steve Moore Chevrolet has proved that I’m in good hands. From the day I drove it off the lot they have been there for me. This is the 3rd vehicle that I’ve bought from them. I wouldn’t go anywhere else for sales or service!” -Joseph D. 2/17/11 “Jim was very nice and helpful as always.” -Christopher C. 2/16/11 “Completely Satisfied does not nearly describe my experiences at Steve Moore Chevrolet. You should incorporate an Absolutely Thrilled option to choose from. Not only did Dennis Poletti (with Kevin Campbell’s assistance) ensure that EVERY one of my need were met (which was no easy task to say the least), he helped me select a vehicle I was thrilled with. The entire process took three weeks, because I just could not make up my mind, and kept changing my mind about what I wanted. Dennis never faltered. He had so much patience, and always made time to listen to what I was saying. He let ME decide – which is not something you find in the typical dealership, as most salespeople will try to talk a customer into something else. Not only will I refer everyone I know to Steve Moore, and Dennis specifically, but I will never shop anywhere else, or consider another vehicle other than what they sell. In this economy, GM should be proud they have someone like Dennis Poletti in their [business].” -Nicole H. 2/16/11 “Christina Bartolotta did a fantastic job helping with my purchase. The time she spent helping me with my purchase was valuable to me due to my busy work schedule. She was able to take care of my every need.” -William P. 2/16/11 “Everyone was very friendly and helpful” -Jill M. 2/16/11 “The entire process was hassle free, didn’t have to deal with salesperson going back & forth with price haggling & everyone I met at [the] dealership was very nice.” -Amanda M. 2/16/11 “Everyone at Steve Moore is friendly, courteous and well informed on their inventory. We have always enjoyed working with everyone at Steve Moore.” -James D. 2/16/11 “Outstanding purchasing experience and follow-up, significantly better than our last BMW and Mercedes experiences.” -David M. 2/15/11 “I appreciate the good service. Ronnie has been very nice every time I take my car to be serviced and also all the ladies at your cashier offices.” -Magdalena B. 2/11/11 “I’m very pleased with the dealership and the service department.” -Deborah C. 2/10/11 “I have to say, Steve Moore Chevrolet is the best dealership that I have every worked with. I tell everyone that is looking for a car to go to Steve Moore.” -Sandra W. 2/10/11 “Great dealership. Friendly and competent employees.” -William D. 2/10/11 “Like your appointment by internet capability. Have always been treated well at Steve Moore. People are friendly and even more important, professional. Good dealership. My car has always been repaired on the first try and returned clean and working. Thanks.” -John G. 2/9/11 “Christina and the staff were very nice. The listened to our needs and found the best vehicle and financing for us. We will definitely recommend Steve Moore to our friends.” -Margaret T. 2/9/11 “It was a pleasure doing business with this dealership. They handled everything in a professional, friendly, and timely manner.” -Johnny C. 2/8/11 “Great customer service! Thank you Dennis and crew!” -Mackenzie J. 2/8/11 “Ken is excellent in taking care and explaining what needs to be done to my car.” -Rita S. 2/8/11 “I came in with engine starting troubles that could not be replicated at the time I dropped off my truck. As is always the case, Kenny had the knowledge and experience to not just start replacing different things but suggested a few things that he would have the tech’s investigate and even suggested leaving the truck to try and replicate the issue… Absolutely! The tech’s were able to identify the issue and repair it. I had picked the truck up and parked out front while shopping for anew car. When I attempted to leave at 6:30 or so, the truck would not start. My initial reaction was one of frustration but I was able to locate Scott (service manager) and he immediately quelled any frustration I had by locating a tech to look at my truck. While the tech was looking at my truck, Scott arranged to have a loaner vehicle and another gentleman said he would have my truck repaired and delivered to me the next day. Amazing customer service! The tech was able to make a quick fix and I was ready to go. The great teamwork by everyone involved made an otherwise annoying experience a great one! I received a call the next day from Kenny apologizing for the issue but I told him that no apology was needed as the team there took care of everything… Kenny updated me a number of times throughout the day and my truck was ready when he said it would be… There is a reason I keep coming back to Steve Moore. The professionalism, honesty, and utmost respect in making sure my truck is serviced completely and accurately are above reproach.” -Tim K. 2/7/11 “They were FANTASTIC!” -Robert P. 2/7/11 “The service folks offered free coffee and brought it to me. Not many dealerships go out of their way to do that…Great touch of service…those little things mean a lot.” -Christopher H. 2/2/11 “Our second experience in buying a Chevrolet from this dealership, and they have been awesome with both! Great service department as well. Had the need to have our Traverse worked on and we were very satisfied with their work.” -Jeffery M. 2/1/11 “I was VERY HAPPY with service. You all are a fine example of how it should be done. I’ve never seen anything like it before and you set a #1 record doing what needs to be done. I’m telling folks all over what a great job you do. It really feels like home with the food and attention from service, customer relations, and sales people all checking to make sure you are doing fine.” -Andre J. 1/31/11 “Great cars, great staff, great service!” -Jeffrey M. 1/28/11 “Everyone at the dealership was very kind and courteous (opening doors). All were pleasant to talk with and offered assistance.” -Debra H. 1/28/11 “I continue to be amazed by the customer service department and overall service associated with this dealership. I will be a lifetime customer.” -Trevor C. 1/28/11 “The salesman, Alan Heidenreich, and the finance specialist, Brian Kanabroski, were absolutely the best! We felt as though we had a team of high-integrity gentlemen working on our behalf!” -Bonnie W. 1/27/11 “Excellent staff and service!” -Betty R. 1/26/11 “It was an amazing experience. Ray and Vince were awesome…it was like buying a car from family.” -Mark G. 1/26/11 “Jim Guido did a very nice job lining up our loaner car and keeping us informed. Everyone is nice and helpful when we come in. Several people [even] asked if we needed a beverage or anything else.” -James C. 1/20/11 “The Traverse may be the nicest vehicle my family has ever owned and we have been completely satisfied with it. The service at Steve Moore makes me comfortable that they are honest about repairs and maintenance.” -Johnny J. 1/19/11 “The staff at Steve Moore Chevy do a great job and have created a repeat customer.” -Christine S. 1/14/11 “My wife and I recently bought a 2011 Chevy Cruze at Steve Moore Chevrolet and the experience was nothing short of spectacular. A special thanks to Ray, Wil, JJ, Clem, and Yoseph for going above and beyond to ensure that we were 100% satisfied with our purchase.” -John C.  1/14/11 “Everyone at the dealership, (especially my sales agent, Michael Simmonetti), was extremely helpful. I felt as though the team bent over backwards in order to accommodate my requests and meet my financial expectations. Upon bringing my car in for an unexpected service, I was assisted immediately and my car was taken care of by the service department quickly. The agent went above and beyond to make sure that I left completely satisfied.” -Eldena N. 1/13/11 “I am completely satisfied with my service that was handled by Ken. Overall, I enjoyed my experience with Ray, who handled the sale my car. I forgot my finance officer’s name [(Brian Kanabroski)], but everybody at the dealership was fantastic. I would absolutely recommend this dealership to my friends and family. I love my new Saturn Vue!” -Dana W. 1/13/11 “Great professional staff, so easy to deal with and made the experience easy. This is our 2nd purchase and we will be back. Our sales person and finance person were the best I have ever dealt with making the experience quick and easy. We have already recommended this dealership to all our friends.” -Juliann S.  1/13/11 “Alan was friendly [and] very knowledgeable about the automobile, and treated us very well. HE IS THE BEST SALESMAN WE EVER HAD IN THE 40 YEARS DELAING WITH GM.” -John S. 1/8/11 “Vince Jefferson and his assistant April did an absolute fantastic job. Purchasing/leasing this vehicle was actually a pleasure. Both of them should be commended. Both myself and my wife have purchased vehicles from Vince and will continue to do so in the future.” -Thomas H.  1/7/11 “This location always goes far beyond what you expect. They are always ready to help…I couldn’t drive my car to the facility for an oil change, [so] they came and picked my car up and did the oil change and brought it back. They are very hard working.” -Susan M. 1/1/11 “Everyone was very friendly. The service was quicker than I expected, but I did not feel rushed in [or] out.” -Dawn M